Whether you’re leading a team, pitching to stakeholders, or inspiring at conferences, learn how to communicate with passion, precision, and impact. Back in the late 1980s, when I was in the early ...
The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...
While the pace of consumer transactions has been speeding up, B2B purchases actually take 20% longer to complete than they did in 2009. More people are involved in the seven-step purchase process — an ...
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