J. Michael Robison explains why accountability is the foundation of customer trust in service businesses—and how transparent leadership and ownership drive long-term loyalty and growth.

Ownership, in its simplest form, means taking responsibility for the work on your plate and following it through to completion. However, in the context of leadership, ownership takes on a much broader ...

Personal accountability is the ultimate leadership superpower of 2025, shaping trust, engagement and decision-making in an increasingly complex business world. Here’s why it matters and how you can ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. What’s one of the secret ingredients to powering up your career?

There's a big difference between an employee completing tasks and one taking full ownership of their work. One is engaged, ...

Punjab and Haryana High Court delivers verdict in one of the longest-running property disputes in Faridabad, bringing relief to the original allottee’s family after 62 years.