One of the largest telecommunication providers that offers both wireless and wireline services in Canada wanted a credible third party to assess their contact center activities, identify service gaps, ...

EnVista, a global software solution and consulting services firm, recently announced that is has launched Virtual Operational Assessments to address warehouse inefficiencies and help clients manage ...

To support the military operations that toppled the Taliban and Saddam Hussein, the U.S. and its allies have had to rely on a wide range of weapons systems that had never been fielded. The rigors of ...

The Remote Minehunting System (RMS) successfully completed the test phase of a formal Operational Assessment designed to validate the system's mine hunting capabilities and operational availability on ...