Leaders use AI around twice as much as individual contributors, a new Gallup Poll finds. Gallup data indicates AI adoption has risen, especially in white-collar roles, with tech leading at 50%. 16% of ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. “People don’t leave jobs. They leave bad bosses.” There is ...
A boss’s text demanding work from a vacationing employee has gone viral, sparking debate about workplace boundaries. Workplace expert Ben Askins has gained a cult following on social media by sharing ...
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