A bus driver shortage at the MBTA led the agency to incorporate a commercial driver’s license permit program into new hire onboarding, a move the authority’s top hiring official said helped boost ...
Suggested Citation: "Chapter 8 - Bus Operator Retention and Motivation." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's Guide.
The transit industry competes with private transportation providers and other industries for qualified candidates. To attract employees, particularly younger generations that may build a career ...
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