In our previous blog we posed a broad question, where do operators fit with current manufacturing technology trends? More specifically, we asked: What if we could map out each manufacturing process, ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

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