Destination CRM

Moving CRM Beyond Data to Emotional Intelligence

Yes, a CRM will tell you a particular product demo was delivered. But does it offer clarity into how the demo was received from the customer’s point of view? The answer lies in emotional intelligence ...
Forbes

On CRM: How Safe Is Your CRM Data?

Recently, one of the providers of a CRM platform that we sell issued an update to their terms of service. Here's what it said: You agree that (the software company ...

Leveraging innovation to set up and manage a simple online CRM system

Nutshell reports that cloud innovations simplify CRM implementation, enabling quick setup and user adoption for businesses of ...

The challenges of transitioning from spreadsheets to CRM for sales and marketing teams

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...
eWeek

Study Looks at CRM Data, from Accuracy to Business Impact

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
CRM Buyer

The Three C’s of Optimizing CRM Data

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...
Destination CRM

How Old CRM Data Can Be Made New

In my last column, I discussed how organizations are realizing the value of using CRM data across the enterprise. I gave a few examples of some interesting use cases, but many of you asked for a ...
VentureBeat

Report: 44% of CRM users say poor data quality means lost revenue

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now According to a new report from Validity, 76 ...
Forbes

On CRM: The Hype About Data-Driven Decision-Making Is Not Being Matched By Reality

Those are the words from Sovan Bin, the CEO and founder of enterprise data platform Odaseva. He had more to say in this press release: “More than three-quarters of large enterprises admit that they’re ...
Tech.co

53 CRM Statistics: The Key Data You Need to Understand CRM

Customer Relationship Management (CRM) software is a key management solution for any business, large or small. CRM software providers help to gather all your customer information together, allowing ...
ZDNet

Upgrade your CRM data strategies

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