Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

Baltimore's emergency dispatch system failed due to the heat during a mental health response that ended with a man dying while in police custody, Mayor Brandon Scott confirmed. The failure of the ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...