Dealership service departments saw a 14-point jump in its customer satisfaction score in the latest CDK Service Shopper study. The 2,500 customers surveyed by CDK for its annual look at the service ...
New integration aligns intelligent scheduling with mobile service execution to expand convenience, efficiency, and ...
TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...
Nobody likes taking their car in for service, but Porsche and Subaru owners dislike it the least. Those brands earned the top spots in the premium and mass-market segments, respectively, in the 2025 J ...
Dealers at NADA Show 2026 say AI and connected data can improve profitability, inventory decisions, and customer experience.
Cherokee Mitsubishi boosts growth by focusing on retention, referrals, and memorable customer experiences instead of one-time ...
The MarketWatch News Department was not involved in the creation of this content.-- Octane's Captive-as-a-Service is a turnkey solution that offers automotive dealer groups the be ...
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