Insurers' tech executives say alignment of data strategy and data-led approaches can optimize average handling of ...

While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology ...

As the national winner, Wiley received a $2,000 cash award , a gold and diamond lapel pin , and permanent recognition on the Outstanding CSR of the Year sculpture at the Risk & Insurance Education ...

JACKSONVILLE, Fla — Jacksonville-based Brightway Insurance has openings for its Customer Service Representative role, which takes inbound calls from customers and agents. “If you have a background in ...

JACKSONVILLE, Fla. — A few months ago, First Coast News featured Brightway Insurance in our "Now Hiring" segment. After our story aired, 20 people applied, which exceeded the company's goal for hiring ...