New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Many people find it difficult to discuss diversity, politics, and social justice topics in classrooms and other forums. This sentiment is rising, as reported by a Pew Research Center survey where ...

We live in polarizing times and it’s easy for conversation to lead to topics that spark high passions—from politics and climate change to DEI, immigration, or broadly defined human-centric leadership.

Every couple goes through moments when they must face emotionally charged or uncomfortable conversations. Whether it's about money, emotional needs, family pressures, past mistakes, or future ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

From overthinking tomorrow's meeting to scripting shower conversations, this mental habit you thought everyone did actually ...