Researchers from Massachusetts General Hospital found a training program may help increase resident physicians’ empathy with patients and improve patients’ perceptions of their providers. Previous ...
It goes without saying that you can't successfully operate without empathetic leaders. A study conducted by Businessolver indicated that 98% of HR professionals and 92% of employees believe employers ...
It turns out you can teach someone how to be empathic. Resident physicians who participated in three 60-minute empathy training sessions significantly improved their interactions with patients, ...
More than half of all practicing physicians show signs of burnout, studies show. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient ...
A UC Berkeley study published March 29 found that empathy training for probation and parole officers led to a reduction in bias against supervisees and recidivism rates among their clients. The ...
What exactly is customer service-specific empathy? And how do you go about training employees in it (if, in fact it can be trained for) and deploying its power at your company? Let me back up. If you ...
PITTSBURGH — A few months ago, Aaron Gibson considered himself a very direct manager. He’d often say whatever was on his mind. “My wife will tell you, I was like Archie Bunker,” he said, referring to ...
PITTSBURGH – A few months ago, Aaron Gibson considered himself a very direct manager. He’d often say whatever was on his mind. “My wife will tell you, I was like Archie Bunker,” he said, referring to ...
Sue Williamson does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...
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