The city of Milwaukee's Emergency Communications Department is using AI-generated characters to enhance the training of 911 operators by simulating real-life call scenarios. Milwaukee's emergency ...

There is a shortage of emergency dispatchers in the Central Valley, and a unique partnership is working to address the need.

New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, learning the skills needed to be the calm voice on the other end of the ...

JONESBORO, Ark. (KAIT) - Jonesboro dispatchers will now be able to tell 911 callers how to perform life-saving measures. The Emergency 911 Communication Center for Jonesboro and Craighead County ...

LITTLE ROCK, Ark. (KAIT/Edited News Release) - The Arkansas Division on Law Enforcement Standards and Training proudly announces the launch of the Online Basic Telecommunications Certification Course, ...