The knowledge economy refers to the value of products and services derived from human capital. It's a large share of the economic activity in highly developed nations.

One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...

Why don’t companies investing in knowledge-transfer software see more of an improvement in their information flow? One big reason, according to this paper, is that some employees simply won’t share ...

I believe the time is right for sparking a new approach toward developing a Theory Of Knowledge. I think the desire for this can be justified by just looking around. Lots of evidence points to the ...

Artificial intelligence (AI) is coming of age, and as it matures, one benefit is clear: Knowledge workers, those whose roles require both experience and the ability to collect and analyze data needed ...

Dr Catherine Hill hopes the education ministry plans to revise the new curriculum to make it well organised and logical.

Just about every enterprise has at least one knowledge base: A customer-facing one. While the concept can and should be extended to internal use, it’s often these public knowledge base examples that ...