These days, most people are aware of both the buzz and consternation that has accompanied any discussion of artificial intelligence (AI) within recent months. Like any technology, AI has a learning ...

Reader: I’m wondering how to handle a work project that is about to crash and burn due to interpersonal conflicts between the project leads. My supervisor, “Pat,” has been leading a large ...

Our seven-year project taught us that a bedrock belief of friction fixers is that if we focus on what to make easier and faster and what to make harder and slower, life will be better for workers and ...

Beginning Sept. 22, Pavement Restoration Inc. will begin the 2025 Friction Seal project. Crews will begin installing 456,825 square yards of asphalt surface maintenance on the city streets indicated ...

Over the long weekend, I read The Friction Project, a new book out from two of my favorite business school professors, Robert Sutton and Huggy Rao of Stanford. They spent seven years working with ...

For decades, IT performance has been measured by what gets logged. When something breaks, someone flags it, teams respond, ...