Callers thank me for just being willing to listen and empathize. I really feel good after those calls,' Julie Abbott said.

(NEXSTAR) – I didn’t expect to get emotional while speaking to a Butterball Turkey Talk-Line operator, yet here we are. And from the sound of it, I’m far from the first person to have this experience.

Farm Aid’s Spanish-language mental health hotline operator is available between 9 a.m. and 5 p.m., Monday through Friday, at 1-800-327-6243. The nonprofit Farm Aid is collaborating with the Migrant ...

At least one major suicide hotline operator continues sending callers in some states to transgender activists, despite the Trump administration prohibiting the use of federal funds to promote gender ...

FARGO — People who have called hotlines during the coronavirus pandemic often ask for answers, but sometimes all they really want is to hear another voice and for the person on the other side to ...

BISMARCK — A nonprofit that answers crisis calls in North Dakota is asking lawmakers for greater liability protections for its staff. FirstLink administers the state’s 988 suicide hotline as well as ...

Oregon state health officials are overhauling the state’s underutilized Measure 110 hotline for connecting people with drug treatment services amid public calls for repealing or reforming the law, ...