In today’s fast-paced business world, the ability to write clear, concise, and professional emails is a critical skill. Effective email communication can help you build strong relationships with ...

Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...

The business email serves many purposes when sent regarding an inaccurate order. It serves as a legal document, an apology and a resolution. It attempts to correct the inaccuracy, while still ...

Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...

Whether you’ve simply had a bad day or you’re nearing your breaking point over something that has happened in your office, composing a thoughtful email to discuss what’s going on is rarely a walk in ...

Writing a positive business email message involves clearly defining your purpose, discussing public (not private) issues and avoiding emotional responses, jargon or slang. By addressing only a single ...

When it comes to professional exchanges, I’ll be the first one to admit that I’m a bit awkward. Sometimes my tone is more terse than intended (sorry!) or I’m just not as clear as I’d like to be from ...

Say you just got interviewed and want to cement a good impression — or make up for a less-than-perfect performance. Try writing an interview thank-you email. Following up an interview with a concise ...