Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

Tens of millions of Americans use "instant messenger" programs to communicate at work. It's like e-mail, only faster. Get ready for the next development in the form — video instant messaging. Some ...

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...