MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that advanced capabilities for Verint Intelligent Virtual Assistant™ (IVA) will be available ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced that the Verint Intelligent Virtual Assist (IVA) ™ solution has received top scores and is ...
Organizations interested in incorporating a smart assistant into their workflow need to solve a concrete problem. It may be difficult to start directly in the clinical space — that’s OK, because there ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Contact centers have evolved to be dynamic communications hubs that have ...
Is the “digital workforce” now a reality? Witness the acceptance of an intelligent virtual assistant as a full-fledged member of the workforce at Humana, one of North America’s largest health insurers ...
Many organizations need help effectively employing artificial intelligence because of technical complexities, poor data quality and a lack of skills or resources. To help organizations overcome these ...
Have you ever worked with Siri, Alexa, or Cortana? These all started as consumer-facing virtual personal assistants (VPA), used in most smartphones and for products like a voice-activated television ...
As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...
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