TheCube host Dave Vellante was joined by guests Dorothy Ortale, Knowledge manager, Ricardo Chavira, IT Director, and Rick Smith, Director of Metrics & Quality Assurance with Yale University, to talk ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

The idea of an open, central, and collaboratively managed knowledge base is as old as the concept of organized mass information storage itself. The first project of this type was the Jointly ...

Ever since the days of MySpace, it became pretty clear that social media platforms have a bright future ahead. This became further clear when networking platform Facebook was launched and became an ...