Emergency workers answering the city's 911 calls hear it all: people screaming, fighting, crying, dying and even giving birth. But when it comes to Houston's challenges — such as when a panicked ...
During the past five years, requests for interpretation by phone that were answered by the city’s Language Line or with an on-site interpreter increased more than five-fold in the Department of ...
At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...
LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...
WW presents "Distant Voices," a daily video interview for the era of social distancing. Our reporters are asking Portlanders what they're doing during quarantine. You say you want a revolution? Andrew ...
Office Johnny Vong tests the Portguese of the Language Line interpreter at his temporary office at 500 Raymond in Visitacion Valley. Photo by Julian Mark On a recent Tuesday at a Visitacion Valley ...
It’s an ever-increasing scenario in the quiet room that can be the Metro Communications dispatch center. Dispatchers available 24/7, 365-days a year serving Sioux Falls and Minnehaha County take ...
When firefighters arrive on a scene in Sioux Falls, flames might not be their only obstacle. With dozens of languages spoken in the area, Sioux Falls Fire Rescue trains for situations where language ...
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