Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...

America Online has released a version of its popular instant messaging product aimed at the corporate market. The Enterprise AIM Services suite, now available, will allow corporations to manage ...

One of the internet's oldest instant messaging services, ICQ, is closing down. Credit: Costfoto/NurPhoto via Getty Images One of the oldest, still-running online platforms is finally closing its doors ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...