Tristar Products Inc., marketer of the Jack Lalanne juicing products, experienced 15 percent to 20 percent call blockage with its previous call center. It’s latest direct response call center, LiveOps ...

, the global leader in cloud contact center and customer service solutions, announces that for the third consecutive year it was chosen by the Muscular Dystrophy Association as the only call center to ...

REDWOOD CITY — Marty Beard joined LiveOps three years ago to help revolutionize the way traditional bullpen call centers interact with sometimes angry and frequently frustrated customers. Today nearly ...

Anybody who has ever found themselves wondering if the person on the other end of the customer service conversation can be trusted will be glad to know there may be a better way coming. LiveOps, a ...