TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

A fashion influencer’s struggles to unblock her Instagram account highlight a long-standing problem with Meta’s lackluster customer service. Users and regulators say the company must step up. Her ...

Meta is expanding its paid verification service for businesses, adding three new tiers to the program that offers extra perks to companies willing to pay a monthly subscription. The company began ...

Forty-one state attorneys general penned a letter to Meta’s top attorney on Wednesday saying complaints are skyrocketing across the United States about Facebook and Instagram user accounts being ...