Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Recent years have seen emergency departments (EDs) face escalating pressures due to rising patient volumes, unpredictable ...

Performance is being squeezed from every direction. Growing demand, workforce constraints and operational complexity are testing the limits of perioperative capacity. As a consequence, many ...

Most pharmaceutical companies pay considerable attention to the operational performance of their clinical development enterprises. However, despite much anecdotal discussion of performance drivers — ...

Saint Louis University's health care quality and performance excellence graduate certificate is for students who want to focus on areas of health operations management, including quality improvement, ...

Managing pilots for maximum efficiency - while complying with a mass of safety-related regulations - is not easy, especially when the goalposts keep moving. Regulations change and develop, as is ...

PROSPER is a peer review service to promote at individual nuclear power plants the process and practice of learning from operating experience. It is part of the IAEA’s services for Member States to ...

"Frustrating" is the word Duke Okes uses to describe his reaction to the question, "What performance measures should I use?" The author of "Performance Metrics: The Levers for Process Improvement" ...

You can determine how well your company is performing by comparing the results of initiatives to objectives and evaluating to what extent you met your targets. Independently of that process, you can ...

Whether you are currently an operations manager or are looking to be one in the future, there are some performance goals that all current and future operations managers need to have. They play a key ...

Organizations addressing data quality issues as a strategic operation are positioned to adapt to latest trends and scale their businesses ...