While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...
Oracle has entered into an agreement to buy RightNow Technologies, a provider of cloud-based customer service to call centers, the Web, and social networks. Oracle said it plans to integrate RightNow ...
Oracle has closed on its US$1.5 billion acquisition of RightNow, developer of a cloud-based customer self-service application. Oracle announced the deal in October 2011. For Oracle, the deal makes ...
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