As AI automates more knowledge work, the organizations that thrive will be those that master human relationships. Matrix organizations present well-known challenges: difficulty influencing across ...

In today’s competitive job market, employers are actively seeking individuals who possess strong critical thinking and problem-solving skills. These two abilities go hand in hand, and together, they ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...