Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical menus ...

As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical menus ...

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What was introduced as a problem-solving, temporary fix during a difficult time for businesses that relied on face-to-face ...

QR codes are having a moment. Chances are, anyone visiting a restaurant during the height of the pandemic was either introduced or reintroduced to scanning those black squares first made popular in ...

Amanda Kludt is the former editor-in-chief of Eater. This post originally appeared on October 24, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in ...

Pandemic pressures continue to rise as the new Omicron variant spreads and restaurants must find a way to survive—once again. 55% of diners choose contactless payment as one of the top three factors ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

The coronavirus pandemic inspired widespread technology changes across the restaurant industry, many of which improved efficiency, the customer experience, or both, but it remains to be seen which of ...