Millions of Americans who rely on Social Security benefits are facing a major change after the Social Security Administration (SSA) rolled out a nationwide overhaul that alters how claims and ...

The Social Security Administration (SSA) is rolling out two new systems that will change how more than 1,200 field offices handle claims and schedule appointments. These systems come after the ...

Get the latest federal technology news delivered to your inbox. The Social Security Administration is delaying its rollout of new systems to centralize claims processing and appointment scheduling and ...

Among its upcoming changes, SSA is centralizing the intake and processing of incoming applications following significant ...

Millions of seniors nationwide will experience a significant customer service transformation from the Social Security Administration this weekend. For approximately 75 million older Americans ...

The Social Security Administration has begun rolling out a new operational system that it says is making it easier for customers to get appointments nationwide. Over the next few months, the agency ...