Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted strong interest but underscored that these offerings still contribute less than ...

Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...
Computer Weekly

Salesforce buys into API economy with $6bn Mulesoft deal

Salesforce has agreed to buy application programming interfaces (API) management company MuleSoft for approximately $6.5bn. The acquisition is set to bolster the company’s position as a leader in ...
InfoWorld

Salesforce’s Agentforce 2dx update aims to simplify AI agent development, deployment

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...
Destination CRM

Appy Pie Integrates Salesforce API

Mobile apps developer Appy Pie has added Salesforce API in its App Builder for Android and iOS as part of its new CRM offering. This API is backed up with two interfaces. Users can integrate the ...