Seth Godin is recognized as one of the world’s leading business gurus. His 21 books cover topics from marketing to leadership, people, change, and more. I think of him as a provocateur, in a good way.

It’s true that customers who feel satisfied after an interaction with your brand are more likely to become repeat customers and recommend your product or service to others with positive reviews and ...

TROY, Mich.: 12 Oct. 2023 — Overall satisfaction among wireless internet customers (5G or 4G LTE home internet) averages 748 (on a 1,000-point scale), while overall satisfaction among wired (fiber and ...

Travelers are reporting growing satisfaction with the air travel experience when it comes to airports, according to the J.D. Power 2025 North America Airport Satisfaction Study. Overall passenger ...

Share on Pinterest A study suggests that people with the Big Five personality traits tend to have higher life satisfaction throughout their lifespan. Julia Forsman/Stocksy The links between ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...