If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

A scanner can play such an integral part in a company's workflow that it's essential any problems with the device are addressed as quickly as possible. If a scanner is no longer showing on your ...

Device drivers are the programs that enable computers to communicate with installed hardware such as scanners. When a computer does not recognize an otherwise functioning scanner that is connected to ...