Self-checkout machines increasingly overwhelm retail from groceries to airports with the promise of speed and lower labor costs. A new screen request for tips on machine-only transactions, however, ...

A recent poll found 57% of shoppers would not intervene if they saw someone stealing at a self-checkout. One-third of poll respondents said they would notify a store manager about theft at ...

Using a cashier at the store can feel overwhelming for some. And people who use the self-checkout even when the regular line is shorter usually have 10 distinct personality traits.