Self-checkout machines increasingly overwhelm retail from groceries to airports with the promise of speed and lower labor costs. A new screen request for tips on machine-only transactions, however, ...

Every week we ask a poll question connected to grocery shopping. This week we focus on self-checkout and ask if an items ...

A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...

A recent poll found 57% of shoppers would not intervene if they saw someone stealing at a self-checkout. One-third of poll respondents said they would notify a store manager about theft at ...