Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail's ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

New research shows that Americans admit they are stealing more from self-checkout machines. The study from Lending-Tree says one in four of us now admit that we have stolen at least one item. That’s ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

If approved next month, the new rule in the O.C. city would require one employee per three stations.

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

WINTER HAVEN, Florida -- Police in Florida are looking for a group of people who used a Walmart self-checkout as their own personal slot machine. Last week, at least eight people who appeared to know ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...