The harsh reality is that most tools and techniques used today to investigate organizational and programmatic failures, human performance deficiencies, equipment failures and accidents/incidents ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

While having coffee with an old friend, we talked about our observations with companies lately. He talked about complacency. About people taking short cuts. This was a typical conversation I’ve had ...