Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...