Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

LISBON, April 2 (Reuters) - Portugal's health authorities have ordered French outsourcing firm Teleperformance SE to temporarily shut one of its Lisbon call centers, which remained open after some ...

Shares of Teleperformance plunged 23% on Thursday, after the French call center and office services group missed its full-year revenue target and flagged a "volatile economic environment." Investors ...

NEW YORK, Dec. 5, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was honored with nine awards for exceptional customer service by the European ...