Conformance to industry standards such as SIP is greatly helping drive down system costs and enhancing design choice flexibility. In my recent No Jitter article reviewing the VoiceCon Orlando RFP ...

Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new ...

Opinions expressed by Entrepreneur contributors are their own. An IP telephony (IPT) system can provide small businesses with many tangible benefits. One small-business owner I know said staff ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

An open source model for IP telephony might yield results at some time in the distant future, but it will have no such effect in the short term, for a number of reasons. In theory, an open source IP ...

Brown Brothers Harriman & Co. last week said it has completed a three-year project to install IP telephony systems at several of its U.S. offices. But the New York-based banking and investment ...

Routing voice over WANs has been touted for nearly 10 years but mainstream businesses have only recently begun to reap the benefits The potential savings from using wide area networks (WANs) for ...

Telephone technology applications in the restaurant world can cover all different types of establishments. From small mom-and-pop diners to multi-location franchises, the type of phone system your ...