By engineering the friction out of our workflows, are we inadvertently engineering the human interactions out of our days?
With advancements in technology shifting the ways in which the buy- and sell-side interact, experts at the Fixed Income Leaders Summit discuss the importance of human connections, particularly in ...
Starbucks has long prided itself as the ultimate “third place” for consumers — a place where they can unwind outside of their home and workplace while still experiencing a community-like environment.
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The birth of 'bothism'

As more business functions move online, customers want both digital services and human interaction. Consumers value empathy and real-life connections with trained staff in physical environments. This ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A networking expert with two ...
In this episode of the Campus Technology Insider Podcast, host Rhea Kelly presents a keynote talk by Julia Freeland Fisher, the Director of Education Research at the Clayton Christensen Institute.
How can the holidays be the “happiest time of the year” when we are so different? With all the pressure to have a “perfect holiday,” our differing opinions, conflicting priorities, and contrasting ...
Like so many students today, my son took out loans to finance his college education. In the weeks and months that followed, we diligently monitored his university’s financial aid portal to ensure his ...