Rather than a specific management tool or process, Total Quality Management (TQM) is an approach that small business owners or managers hold in running their company. They focus on quality and price ...
The Total Quality Management approach focuses your business on doing its best work. This kind of business environment requires explicit criteria for measuring the quality of products, along with ...
The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...
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