In a health care environment where patients expect price transparency — indeed, it is their right under federal law — kudos to the Ohio General Assembly and Gov. Mike DeWine for providing some teeth ...

For years, payers, government bodies, and lawmakers have raised concerns over a lack of transparency from pharmacy benefit managers (PBMs). These opaque practices impact payers and members in a number ...

Companies that want higher levels of customer confidence should focus more on removing surprises. Confidence isn’t created by explanations. It’s created by consistency and clear expectations.

Research shows that increased transparency from an organization’s leadership builds trust and thus, greater employee buy-in, engagement and satisfaction. But what is transparency? And how can it help ...

Although artificial intelligence has proved its ability to reshape industries, redefine customer experiences and reimagine business operations, it also carries inherent risks. And though robots ...

(The Center Square) – The Trump administration’s commitment to healthcare price transparency has been met by praise from advocacy groups, with the organizations stating such a move is “imperative” and ...

For public school districts across Florida and much of the country, employee benefits–particularly health insurance–are among the largest and fastest-growing budget line items. But too often, decision ...

Transparency can come in many forms, but the principle needs to extend to customers, employees and business partners. Often, you’ll find transparency requires you to admit things you’d rather not, ...

The Michigan Legislature has dodged passage of true transparency for decades. It’s time to end the games. Under freshly seated Republican Speaker Matt Hall, R-Richland Township, the House has the ...

McKinsey’s 2019 State of Fashion report identified “radical transparency” as a top trend in its industry, as consumers increasingly demand more information about supply chains. The trend is hardly ...