ATLANTA -- For as long as I can remember, I always thought of myself as a good listener. As a child, if anyone gave me instructions, I could recite them back. That did not mean that I was going to ...

On a trip to the north of India, I had a guide who told our group reincarnation stories. He said it explained why children know things they’ve never been instructed or behave in ways that eerily echo ...

Peter Ross is the CEO and cofounder of Senior Helpers, a leading national non-medical in-home senior care franchise. Empathy is often misunderstood in business. It's too easily dismissed as a “soft ...

Margaret Andrews offers a route to the self-understanding that can help make leaders more successful. There is a temptation to believe that — for all the talk of the need for authenticity and empathy ...

Understanding other people through nonverbal gestures can be difficult at first, but once you know what to look for, it can be easy to distinguish whether someone enjoys your company or not. Noticing ...