Recently AirCanada was found liable for the inaccurate information that its AI chatbot provided which included a bereavement policy that did not exist. While the case did not cost AirCanada much in ...

Despite federal rules meant to ease the use of electronic health-record systems, many developers of popular EHRs are falling down on reporting and meeting federal design requirements, according to ...

Many financial institutions spend considerable time, resources and money on usability testing for their Web site…and with good reason. Usability testing is a critical qualitative step for identifying ...

Pew Charitable Trusts says not enough attention is being paid to electronic health record usability from a safety point of view. And given that federal certification requirements don't address two key ...

Originally Posted On: https://xd.adobe.com/ideas/process/user-testing/top-7-usability-testing-methods/?sdid=W2T7JWX9&mv=social&mv2=orgso In an industry devoted to ...

Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...

One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

Usability testing is the most powerful, most effective thing you can do for your website. That's a big statement to make, and people often want to dismiss usability testing because they're under the ...

If you want to learn about usability, then reading a standards document may not be the easiest starting point. However, standards that address usability for medical devices do exist. Companies must be ...