At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

You might have noticed that in the past few months, many companies have disclosed data breaches, including Google, Dior and Allianz, and one name that appeared in most cases was Salesforce. Hackers ...

Salesforce recently announced that it has introduced more than 50 AI-powered tools among its workforce and reported that these tools have collectively saved all of its employees in excess of 50,000 ...