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CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
Leveraging large language model (LLM) technology and implementing enterprise-specific chat systems and generative AI can significantly accelerate engineering processes within an organization. These ...
Genesys introduces a new “agentic virtual agent” powered by Large Action Models (LAMs), which is designed to complete customer service tasks across enterprise systems rather than only respond to ...
Mark Stevenson has previously received funding from Google. The arrival of AI systems called large language models (LLMs), like OpenAI’s ChatGPT chatbot, has been heralded as the start of a new ...
Learn how Microsoft research uncovers backdoor risks in language models and introduces a practical scanner to detect tampering and strengthen AI security.
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