Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In 2016, Facebook took the bot world by storm when it opened up its ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

With today’s technology capabilities, consumers want simple, fast, efficient and effective interactions. They tell Google to direct them to their favorite coffee shop; they ask Alexa for the weather ...

Imagine landing on a brand’s website and, instead of scrolling through pages of content digging for information, you have the ability to ask it anything you want to know. The site responds with ...