By engineering the friction out of our workflows, are we inadvertently engineering the human interactions out of our days?

Connection—authentic, quality connection—is crucial in life. It builds long-lasting relationships and trust. It is formed when people feel seen and valued. And it makes you feel heard and understood.

United States Surgeon General Vivek Murthy recently called loneliness an epidemic and issued a public health advisory on the healing effects of social connection and community. The report warned of ...