BPO and ITO service providers are now spoiled for choices when it comes to their delivery options. From a traditional office setup, to full-on remote and a wealth of hybrid models, companies face more ...

Workforce planning is a critical, multifaceted discipline that strives to ensure that organisations – whether in healthcare, education, manufacturing or service industries – have the right number of ...

The shift from an industrial to a knowledge economy demands that companies excel in innovation, creativity and efficiency. Traditional workforce models are no longer effective in this new landscape.

Survey of 500+ healthcare leaders shows today's workforce strategy is driven by unified data, real-time visibility, and ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. We’ve all seen the impact of a global pandemic on the ...

While not as mature as its use in other areas, health systems across the U.S. are beginning to adopt predictive analytics tools for labor cost forecasting. Many organizations have automated ...

The quickly evolving landscape of the federal workforce presents both urgent challenges and profound strategic opportunities as agencies aim to "right-size" and position themselves for mission success ...

Workforce plans often assume predictable career arcs and retirement timelines. Longer life expectancy quietly disrupts those ...

In July 2016 The National Academies of Sciences, Engineering, and Medicine convened a workshop with the goal of bringing together industrial and organizational (I-O) psychologists, experts on ...

Cover credit: AP Images/Michael Dwyer. Transportation Research Board publications are available by ordering individual publications directly from the TRB Business ...