WhereWeGo, a leading workforce technology company founded by former educators, today announced the launch of WhereWeGo Labs, a new initiative to build fast, free workforce tools around real problems ...

The acquisition strengthens eTip's best-in-class digital tipping and AI-driven insights platform while adding employee engagement and workforce tools that help partners improve employee retention and ...

Why fragmented workforce data systems leave agencies unprepared — and how integrated platforms change the equation.

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

PHILADELPHIA, PA — Phenom will broadcast its HR Innovation Showcase on April 22 from its Philadelphia studios, offering a ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

“As the contact center shifts to a multi-agent world, workforce management becomes a strategic capability,” said Ryan Wang, ...

Career tools, coaching, and workshops to support Utahns in the job market. Utah’s Department of Workforce Services offers job seekers a robust suite of tools—from resume help and interview prep to ...